Reporting an outage
Outage lines are automated, long, and full of address confirmation steps that are unforgiving of an accent.
The useful output is one fact: when do they expect it back. Everything else is preamble.
We get that fact and send it to you.
He cancelled online, or thought he had. The charge kept arriving. Cancelling for real required a phone call to a department whose entire job was to talk him out of it, and so it kept arriving.
You write this, in any language
The power at my apartment has been out since this morning. Please call the utility company, report it, and ask when it will be restored.
What comes back
The restoration estimate and any reference number they gave.
Have this call madeNothing is dialled until you confirm. US numbers, called in English.
How it works
- Say what you needType it or speak it, in your own language. No forms to translate.
- Check the call before it happensYou see who is being called and what will be said. Nothing is dialled until you confirm.
- We make the call in EnglishIncluding the hold music, the phone tree, and calling back when nobody picks up.
- Read what happenedThe result and the full transcript, line by line, in your language.
Questions people ask
What if my English isn't good?
That is who this is built for. You write or speak your request in your own language — English, Chinese, Spanish, Vietnamese, Korean or Russian. The call itself is placed in English, and the transcript and result come back to you in your language.
What happens if nobody picks up?
One task is not one call. Voicemail, a phone tree, or a 'call back after five' all get logged and the task stays open, so you can send it again without retyping anything.
How do I know what was actually said?
Every call comes back with a full transcript, line by line with timings, plus a short summary of the outcome. Calls are not recorded — you get the text, not the audio.
Does the person on the other end know it's an AI?
Yes. Every call opens by saying it is an AI assistant calling on your behalf. That sentence is written into the code, not left to the model to decide, so it cannot be skipped.
Related calls
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