Getting a refill without the phone tree
A refill stalls in one of three places: the pharmacy has not filled it, the doctor's office has not authorised it, or the insurance has not cleared it. The app almost never tells you which.
One phone call establishes which of the three it is, and that single fact is the difference between waiting another day and knowing you have to call the doctor instead.
We make the call and tell you which wall you are actually against.
The app said in progress on Monday, in progress on Tuesday, and in progress on Wednesday. He drove over twice. The third time, the pharmacist explained it had been waiting on the doctor's office the entire week — a fact one phone call would have produced on Monday.
You write this, in any language
Please call Walgreens on Judah Street and ask about a refill for me. The app says there are no refills left.
What comes back
Which step it is stuck at, and who has to act next — you, the pharmacy, or the doctor.
Have this call madeNothing is dialled until you confirm. US numbers, called in English.
How it works
- Say what you needType it or speak it, in your own language. No forms to translate.
- Check the call before it happensYou see who is being called and what will be said. Nothing is dialled until you confirm.
- We make the call in EnglishIncluding the hold music, the phone tree, and calling back when nobody picks up.
- Read what happenedThe result and the full transcript, line by line, in your language.
Questions people ask
What if the pharmacy says the doctor has to authorise it?
That comes back as the result, and you can send a second task to the doctor's office asking them to send the authorisation. Both calls stay in the same list so you can see where the chain is.
What if my English isn't good?
That is who this is built for. You write or speak your request in your own language — English, Chinese, Spanish, Vietnamese, Korean or Russian. The call itself is placed in English, and the transcript and result come back to you in your language.
How do I know what was actually said?
Every call comes back with a full transcript, line by line with timings, plus a short summary of the outcome. Calls are not recorded — you get the text, not the audio.
Will it call without asking me first?
No. You see exactly who is being called and what will be said, and nothing is dialled until you tap confirm.
Related calls
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It takes about a minute to set up, and then it is off your list.
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