Moving a prescription to a different store

A transfer is one of the few pharmacy tasks that genuinely has to happen by phone. The receiving pharmacy calls the old one, but somebody has to start it, and that somebody is you.

It is also a call with a lot of specific detail flying past — drug names, dosages, store addresses — which is exactly the kind of call that is hardest in a second language.

Tell us the medication and the two stores. We start the transfer and confirm it went through.

For example

Three trips to the same counter

The app said in progress on Monday, in progress on Tuesday, and in progress on Wednesday. He drove over twice. The third time, the pharmacist explained it had been waiting on the doctor's office the entire week — a fact one phone call would have produced on Monday.

You write this, in any language

I want to transfer my prescription from the CVS on Irving to the Walgreens on Judah. Please call and set that up.

What comes back

Whether the transfer was accepted, and when the new store expects to have it ready.

Have this call made

Nothing is dialled until you confirm. US numbers, called in English.

How it works

Say what you needType it or speak it, in your own language. No forms to translate.
Check the call before it happensYou see who is being called and what will be said. Nothing is dialled until you confirm.
We make the call in EnglishIncluding the hold music, the phone tree, and calling back when nobody picks up.
Read what happenedThe result and the full transcript, line by line, in your language.

Questions people ask

Do I need to call both pharmacies?

Usually only the new one — they contact the old pharmacy themselves. If the new store asks you to call the old one first, that comes back in the result and you can send a second task without retyping anything.

What if my English isn't good?

That is who this is built for. You write or speak your request in your own language — English, Chinese, Spanish, Vietnamese, Korean or Russian. The call itself is placed in English, and the transcript and result come back to you in your language.

Will it call without asking me first?

No. You see exactly who is being called and what will be said, and nothing is dialled until you tap confirm.

How do I know what was actually said?

Every call comes back with a full transcript, line by line with timings, plus a short summary of the outcome. Calls are not recorded — you get the text, not the audio.

Hand this one over

It takes about a minute to set up, and then it is off your list.

Make this call for me