County and city offices

Local government is a maze of departments, and the single most common outcome of calling is being told you want a different department entirely.

That transfer is where most people give up — a new hold queue, a new person, the whole explanation again from the start.

We do the explaining as many times as it takes, and come back with the department, the direct number, and what they need from you.

For example

Two mornings off work

First trip: wrong document. Second trip: right document, wrong office. Both were avoidable by asking one question on the phone, and the phone was the reason he went in person in the first place.

You write this, in any language

Please call the county office and find out which department handles a birth certificate copy, what it costs, and whether I can do it by mail.

What comes back

The right department, the direct number, the cost, and whether it can be done by mail.

Have this call made

Nothing is dialled until you confirm. US numbers, called in English.

How it works

Say what you needType it or speak it, in your own language. No forms to translate.
Check the call before it happensYou see who is being called and what will be said. Nothing is dialled until you confirm.
We make the call in EnglishIncluding the hold music, the phone tree, and calling back when nobody picks up.
Read what happenedThe result and the full transcript, line by line, in your language.

Questions people ask

What if my English isn't good?

That is who this is built for. You write or speak your request in your own language — English, Chinese, Spanish, Vietnamese, Korean or Russian. The call itself is placed in English, and the transcript and result come back to you in your language.

What happens if nobody picks up?

One task is not one call. Voicemail, a phone tree, or a 'call back after five' all get logged and the task stays open, so you can send it again without retyping anything.

How do I know what was actually said?

Every call comes back with a full transcript, line by line with timings, plus a short summary of the outcome. Calls are not recorded — you get the text, not the audio.

Will it call without asking me first?

No. You see exactly who is being called and what will be said, and nothing is dialled until you tap confirm.

Hand this one over

It takes about a minute to set up, and then it is off your list.

Make this call for me