Getting the repair actually scheduled
A repair request only becomes real when someone says a date out loud. Text messages get read and forgotten; a phone call ends with a commitment or a refusal, and both are useful.
It is also a call people dread, because it is a small confrontation with someone who controls where you live.
We make it politely, in English, and you get a transcript — which is a written record of what was promised, and when.
She emailed at 8am with everything the ad asked for. At 5pm the listing was down. The tenant who got it had called at 8:40, seen it at noon, and applied from the parking lot.
You write this, in any language
Please call my landlord and tell them the heater in my apartment has stopped working, and ask when someone can come and fix it.
What comes back
The date they committed to, or exactly what they said instead.
Have this call madeNothing is dialled until you confirm. US numbers, called in English.
How it works
- Say what you needType it or speak it, in your own language. No forms to translate.
- Check the call before it happensYou see who is being called and what will be said. Nothing is dialled until you confirm.
- We make the call in EnglishIncluding the hold music, the phone tree, and calling back when nobody picks up.
- Read what happenedThe result and the full transcript, line by line, in your language.
Questions people ask
Is the transcript useful if this becomes a dispute?
It is a dated, verbatim record of what was said and by whom, which is considerably more than most tenants have. It is not legal advice, and a serious habitability dispute deserves a tenants' rights organisation.
What if my English isn't good?
That is who this is built for. You write or speak your request in your own language — English, Chinese, Spanish, Vietnamese, Korean or Russian. The call itself is placed in English, and the transcript and result come back to you in your language.
What happens if nobody picks up?
One task is not one call. Voicemail, a phone tree, or a 'call back after five' all get logged and the task stays open, so you can send it again without retyping anything.
How do I know what was actually said?
Every call comes back with a full transcript, line by line with timings, plus a short summary of the outcome. Calls are not recorded — you get the text, not the audio.
Related calls
Hand this one over
It takes about a minute to set up, and then it is off your list.
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